You got past the anti-uninstall. We want to know what you found, fast, and we want you back on protection. The playbook:

1. You tell us

Head to OFFBET.app/lost-protection and walk us through what happened. Detail matters.

2. We refund + lifetime free

Any payment refunded, full, no questions. Your account locked on lifetime free for every ESSENTIAL · COMPANION feature, current and future.

3. We patch — usually within 7 days

We'll email you when the fix lands so you can see it through.

4. You reinstall and continue

Pick a stronger PIN flavour this time round. Your COMPANION pairings persist.

One ask: please hold the 1-star review until step 3. Bypass detection is the hardest problem in this category and a report like yours is what closes the loop — but we can't fix what we don't get told about.

Same playbook as uninstall:

1. You tell us

OFFBET.app/lost-protection — walk us through what happened.

2. We refund + lifetime free

Any payment refunded, account locked on lifetime free for ESSENTIAL · COMPANION.

3. We patch — usually within 7 days

Email confirmation when it ships.

4. You re-enable

Your data, pairings and stats persist. You keep going.

Same ask: hold the 1-star until step 3.

OFFBET is shipping platform by platform. Android landed first on the Play Store; iOS, Windows and macOS are still in development — each will be listed here once it clears its store review.

Android (live now) — about three minutes from store to active. The setup wizard walks you through:

Install from Google Play

Search "OFFBET" or open play.google.com/store/apps/details?id=com.OFFBET.android.

Grant the VPN permission

Needed for local DNS routing. The "VPN" label is technical: OFFBET doesn't send your traffic through a remote server, it just uses the VPN slot to intercept DNS queries on-device.

Grant the Accessibility service

Powers the anti-uninstall watcher — catches Settings > Apps and uninstall shortcuts before the request goes through.

Pick your PIN flavour

Trusted contact, cooldown recovery (12 h / 24 h / 48 h), or lifetime lock.

Optional

Pair COMPANION partners if you want that tier.

Filtering goes live within seconds of the last step. The 390,000-domain blocklist downloads in the background.

iOS, Windows, macOS — each store has a different permission model, so the install steps will look different per platform. We'll publish the walkthrough here when each one launches.

The request never reaches the gambling server. OFFBET intercepts the DNS query locally and answers with a block response. Your browser then shows its standard "site can't be reached" / ERR_NAME_NOT_RESOLVED page — we deliberately don't inject a custom OFFBET page mid-browse, because that would require seeing your URL and that's not how our filter works.

The blocked attempt is counted in your on-device stats (you see it in the "Blocked today" counter) but is never sent to our servers. We don't know which site it was. We don't know if it was you or someone using your phone. We don't know anything.

If you have Companion paired, the event type blocked-site access + timestamp goes to your trusted person — still without the URL.

Depends on the PIN flavour you picked at setup:

Trusted contact

Your PIN lives with someone else. Ask them.

Cooldown recovery

Open OFFBET, tap Recover my PIN. The code arrives by email after the cooldown you set (12 h / 24 h / 48 h). The wait IS the safeguard — it gives the impulse time to pass.

Lifetime lock

By design, no PIN can ever be sent. This is non-negotiable: it's the option people choose when permanent abstinence is the goal.

If you picked lifetime and you're struggling, reach our live chat — a real human will listen, and we'll help you think through what's actually driving the urge to disable.

Yes — ESSENTIAL is free forever. No card, no email gate, no trial, no IAP. Available today on the Google Play Store, worldwide.

We don't make money from ESSENTIAL. We never will. Recovery tools should not have a paywall.

A continuously-updated blocklist of 390,000+ gambling domains: sportsbooks, online casinos, poker, horse racing, esports betting, lotteries, fantasy sports, crypto- casinos & NFT gambling, paid raffles, social-gambling games, and disguised trading / CFD platforms.

The blocklist is in-house: maintained by our team, refreshed weekly, and grown both by automated discovery of new gambling domains and by user reports. You can also add custom domains in Custom blocked sites — anything you want blocked, not just gambling.

No. Nothing. Filtering happens entirely on your device via local DNS. Your DNS queries never reach an OFFBET server — we couldn't see your browsing even if we wanted to. The 390,000-domain blocklist lives on the device.

This is a product promise, not a marketing line: bugs in the local packet loop get fixed in place; we don't proxy through a remote filter.

No. The blocklist lives on your device, so filtering works offline. Internet is only needed for the periodic blocklist refresh and for Companion email alerts.

Quick proof: switch your phone to airplane mode and try typing a gambling-operator name into your browser. Still blocked.

A PIN code protects uninstall. Pick one of three flavours during onboarding:

Trusted contact

Your PIN lives with someone else. Common with a partner or therapist.

Cooldown recovery

Request the PIN by email, wait 12 h / 24 h / 48 h before it lands. The wait IS the safeguard.

Lifetime lock

No PIN can ever be sent. For people committed to permanent abstinence.

On top of the PIN, OFFBET runs continuous pattern detection across every uninstall and tamper path your OS exposes. The moment a known pattern fires, OFFBET surfaces a blocking overlay you can't dismiss. Bypass detection is the hardest engineering problem in this category and the one we never stop tuning — every report we get tightens the loop.

No. OFFBET re-arms within a few seconds of boot. The filtering layer, the tamper watcher, and the DNS loop all auto-restart with the device.

OFFBET detects both. A third-party VPN that tries to take over your traffic is intercepted; a system-wide Private DNS override (DNS-over-HTTPS or DNS-over-TLS pointed at a custom resolver) is flagged as CRITICAL — it would route DNS around our local filter entirely, so we don't let it stay on.

Manufacturers ship their settings UIs differently across devices — some strip identifiers, some wrap screens in custom shells, some rename labels. OFFBET's detection pipeline is multi-signal (label match, semantic context, runtime behaviour) so it survives those variations without needing a per-vendor playbook.

Negligible. DNS resolution happens locally; there's no constant server polling, no background sync, no heartbeat traffic. OFFBET's footprint sits well below the OS-level noise floor in typical use.

One thing to know: some manufacturer "extreme power saver" modes will revoke the permissions OFFBET needs to keep the tamper watcher alive. If your device offers that mode, the setup wizard surfaces the right rule so the watcher survives aggressive battery savings.

Android 8.0+ is live today on the Play Store. iOS, Windows and macOS are in development — same free ESSENTIAL will land on each as soon as the store review clears.

Yes. Custom blocked sites takes any domain you type. People use it for sports-tip apps, financial-trading sites, social networks that push betting content, or anything else they want off their phone.

Rare, but it happens — and anyone can flag it as a bug. Head to OFFBET.app/suggest-improvement and tell us which domain is wrongly blocked; we’ll review every report manually and whitelist it for everyone in the next blocklist refresh, usually within the day.

A trusted person you pair with. If you attempt to uninstall, disable, bypass via VPN/Private DNS, fail the PIN, or hit a blocked gambling site, they get an email alert within seconds. Pair up to three people: family, friend, therapist, addictologist, or an OFFBET in-house coach.

SMS support is being rolled out country by country — every jurisdiction has its own carrier-side rules around gambling-adjacent senders, so we're going through them one at a time. Email is available everywhere from day one and is more reliable cross-country anyway, so we ship it first.

To see when SMS lands in your country, follow our OFFBET.app/updates page — every per-country rollout gets a release-note entry.

The event type (uninstall · disable · VPN bypass · PIN failure · blocked-site access · unsubscribe), the timestamp, and your first name.

That's it. No URLs, no browsing history, no location, no screenshots. They see a moment, not a window into your life.

A smart digest groups bursts into one email per 15–20 minute window. The signal stays loud, the inbox stays sane.

On quiet days, an opt-in daily digest celebrates the streak — trust grows on calm, not just on the alert days.

No. They read emails and click buttons that open in a normal browser window — that's it. No app to install, no account to create, no smartphone requirement, no tracking software on their side. Any browser on any device works.

Coach mode is in the works — we pair you with an in-house OFFBET coach trained in gambling-addiction support, same alert pipeline as a friend, plus a priority channel to live-chat with our team.

Coach mode is not yet live. We're rolling it out gradually, language by language — French and English first, others as we onboard coaches. Check OFFBET.app/updates for the language-by-language rollout — every new locale gets a release-note entry.

In the meantime, our human support team ([email protected] / live chat) reads every message within the day. Reaching out to us doesn't require Coach mode.

Yes, at any time. Every Companion email includes an unsubscribe link. One click and they're unpaired — no negotiation, no notification to you required on their end. They don't need an OFFBET account to do it.

On your side, you get a courtesy email letting you know they unpaired, so you can pick someone else. We won't tell you who you should pick — that's deliberately your call.

This is by design: nobody should be trapped in a Companion role they didn't fully sign up for. The relationship has to be voluntary on both sides to do its job.

Pair up to three Companions, so a single non-responder doesn't leave you alone. The alert pipeline sends to all paired Companions in parallel — whoever sees it first can step in.

If everyone goes silent for a while:

Add another Companion

No limit on changes, no cooldown, no notification required to the existing ones.

Coach mode

(Coming soon — rolling out by language, FR/EN first) will offer an OFFBET coach as a fallback Companion. Check OFFBET.app/updates for availability in your language.

Reach our human support

[email protected] — we read every message within the day.

Recovery research is consistent on this: habit change takes 6–12 weeks of reinforcement. Companion makes that reinforcement automatic, so you're not relying on willpower alone during the hard window.

Short answer: there’s nothing to cancel today. ESSENTIAL and COMPANION are both free at launch — no subscription, no recurring charge. Optional premium features (small-price tier) roll out after October; the core protection stays free for everyone, and we’ll notify you in-app before anything changes.

If you think you have a subscription, manage it through whichever store or surface set it up:

Via Google Play

Open the Play Store app → Profile → Payments & subscriptions → Subscriptions → OFFBET → Cancel. Direct link: play.google.com/store/account/subscriptions.

Via your OFFBET account

Sign in at my.OFFBET.app/app/settings — anything paid that's attached to your account is cancellable from there.

If a charge looks wrong (or you want a refund regardless), email [email protected] — we sort it within the day.

ESSENTIAL is and stays free forever — no card, no email gate, no trial, no in-app purchase. COMPANION is also free at launch; after October, it will add optional premium features at a small price, while the core blocking stays free for everyone in active recovery.

Where the money comes from:

Foundations and grants

Public-health and addiction-research funding bodies that want measurable harm-reduction tools shipped at scale.

B2B partnerships

Clinics, treatment programs, gambling-recovery associations, employee assistance programs that deploy OFFBET to their members.

Affiliated services

For the people who are no longer the ones gambling — companion-side coaching, family support, training for addictologists.

What we will never do: gate the core protection behind a paywall, or charge someone in the middle of a gambling crisis just to get out of one. The optional premium tier funds the work through extras — companion-side coaching add-ons, deeper analytics for clinics, training for professionals — never through the safety layer itself.

OFFBET is built by STOPJEU SAS, a French company founded in 2022. OFFBET itself launched on the Play Store in May 2026. Our team includes former gambling-industry insiders, addiction specialists, and engineers who have lived through the problem themselves.

Yes — 100% human, no bot funnel. We respond within the day via email or live chat. If something is broken, we'll set up a screen-share to fix it with you.

We don't run a phone line — addiction-support conversations read better in writing (people re-read what they wrote), and phone queues create wait times that don't fit the "respond within the day" promise. Bugs go to OFFBET.app/blocklist or OFFBET.app/suggest-improvement; everything else lands in our inbox at [email protected].

Yes — 34 languages, available everywhere Google Play distributes. Same free ESSENTIAL, same anti-uninstall, same 390,000-domain blocklist, regardless of country.

Go to /delete-your-data/ and submit the form. We delete everything within 30 days — OFFBET-side, that's mainly your Companion email pairings and coach-chat history. Your browsing was never on our servers to begin with.

No. DNS filtering is local. We never see URLs, browsing history, passwords, payment info, or the contents of any app. The only data we hold is what you give us (Companion email pairings, account email if you create one).

A few banking and payment apps (for example InstaPay or mBank) refuse to authenticate or validate a transfer on Android when a VPN-based filter is active — OFFBET filters locally through a VPN service, which these apps can mistake for a network risk. Don't turn OFFBET off: open your bank's website in your browser and do it from there. Online banking works normally through OFFBET, and your protection stays on the whole time. If a specific app keeps failing, email us at [email protected] and we'll help.