Your Questions
Find quick answers about the Renaissance Pack and our four solutions. Our human support team responds within the day if needed.
OFFBET ESSENTIAL
Total gambling blocking
OFFBET ESSENTIAL blocks all forms of gambling on websites and applications: online casinos, sports betting, online poker, horse racing, esports betting, lotteries and digital scratch cards, Fantasy Sports, disguised trading/CFD, crypto-casinos & NFT gambling, paid raffles & contests, and social gambling games. Powered by a database of over 200,000 sites updated continuously, and real-time AI that detects new gambling sites.
Simply toggle the ON/OFF button to ON. Once activated, OFFBET automatically blocks all forms of gambling on the device. We recommend clearing your browser history, cache, and cookies during first activation.
Uninstallation is deliberately difficult, even impossible without a PIN code. You can choose a personal PIN code, ask a trusted person to set the code, or activate the hidden PIN code (generated, never disclosed). The solution is designed to be highly resistant to uninstallation.
The duration depends on the option chosen during installation: 12 hours, 24 hours, 48 hours, or lifetime. You can test the application without a PIN code to see how it works.
Use the “Recover my PIN code” function. You will receive the code by email after the chosen delay (12/24/48h). This mechanism introduces a cooling-off period to reduce the risk of impulsive relapse.
No, by design. The “lifetime” option means no PIN code will be sent by email. If you are struggling, contact our team via live chat: an anti-addiction coach will listen and help you.
No. After a restart, OFFBET automatically reactivates within seconds (varies by device).
No. The PIN code is required. VPN bypass attempts are also blocked.
Addiction generates strong urges, often within a critical window of 3 to 10 minutes. The system prevents impulsive deactivation during this vulnerable moment. If the “lifetime” option seems too committal, shorter durations are available (12-48h).
No. Even though it is technically possible, we do not lift an active self-restriction for ethical reasons. You must wait for the chosen delay to expire.
Yes. Add custom entries in “blocked applications” and “blocked websites”. Examples: a sports app with excessive predictions, a social network broadcasting betting tips, or a financial app with speculative trading.
Yes. The filtering is broad: all gambling-related content is targeted (including ads and peripheral sites). The database and algorithm are continuously updated.
It is rare. If a legitimate site is blocked, report it via live chat: we will add it to the whitelist. The system continuously learns and improves.
Yes. By default, OFFBET blocks many known malicious websites. A complementary layer of protection is included.
Measurements show a very low impact, often imperceptible in use, even in standby mode. Protections have no noticeable impact on your daily browsing: they only target gambling-related content.
Yes, but with some limitations. Apple imposes significant restrictions on anti-uninstallation protection. Our solution: OFFBET COMPANION sends an instant alert to your accountability partner if you try to disable the app. Complement with the native iOS Screen Time feature.
We help you apply for a voluntary gambling ban (casinos/clubs). In case of temptation, our coaches can support you and prevent relapse.
Your license allows you to install OFFBET solutions on all your personal devices: Windows, Mac, Android, iOS. No artificial limits. We even recommend protecting all your screens.
Yes: 30 days free on simple request, then a social rate (-50%) with no time limit. If you can pay the regular price, your contribution helps maintain and improve the service for everyone.
OFFBET COMPANION
Accountability through a trusted person
OFFBET COMPANION adds a layer of caring accountability: if you attempt to uninstall, disable, bypass OFFBET, or access a gambling site, a trusted person immediately receives an alert by SMS and email. Especially recommended on iPhone.
Add the phone number (with country code) and email address of your partner. You can register up to three partners. You choose the person: family, friend, spouse, psychologist, addiction specialist, or even an OFFBET coach.
An alert is sent immediately during: uninstallation attempt, blocking deactivation attempt, bypass attempt, access to a gambling site, PIN code recovery request, or unsubscription attempt. The alert arrives in seconds to trigger the “someone is watching” effect.
No. OFFBET COMPANION does not monitor your device activity. It is not intrusive and does not rely on any permanent tracking. Alerts are only sent during bypass attempts.
When you are staying strong, an automatic daily report confirms your progress and celebrates your success. A fun progress tracker accompanies you and your partner.
Activate the “An OFFBET coach calls me back” option. A member of our team will become your accountability partner. You can also register your psychologist or addiction specialist.
Changing a habit permanently requires a minimum of 6 to 12 weeks. This is the time your brain needs to anchor new routines, reduce dopamine production, and resist difficult emotional cycles. OFFBET COMPANION supports you with progress reports.
No. OFFBET COMPANION is not a magic solution: your desire to change remains essential, and external support (psychologist, group, therapist) can sometimes be helpful. It is a complementary tool that creates caring accountability.
CHRONOBET
Short sessions validated by a trusted person
CHRONOBET is a preventive approach for occasional players who want to set limits before losing control. The system is based on 3 essential safeguards: validation by a trusted person, limited duration (max 60 minutes), and regulated operators only (up to 2 legal sites). All illegal sites remain permanently blocked by OFFBET.
CHRONOBET is right for you if you gamble occasionally and want preventive limits, feel urges but are not yet dependent, or want to stay on the regulated market. It is NOT suited if you have tried to stop multiple times, hide your gambling, have gambling-related debts, or gambling causes conflicts in your life. In those cases, you need OFFBET ESSENTIAL (total blocking).
You request a short session (maximum 60 minutes) from your trusted person. A 2-hour cooling-off period elapses before your trusted person receives the request. This allows impulsive urges to subside. During these 2 hours, you can cancel at any time.
Yes. After the cooling-off period, your trusted person can accept, reduce the duration, or refuse the session and explain why. Your trusted person has access to a dashboard with the history of your requests.
No. When the authorized time expires, CHRONOBET automatically reactivates total blocking, protected by PIN code. This protection ensures you do not slip into an uncontrolled prolonged session.
Yes. An emergency “STOP EVERYTHING” button works like a circuit breaker. Pressing it instantly reactivates total OFFBET blocking.
This is an optional feature. CHRONOBET can take automatic screenshots every 30 seconds during sessions. Warning: this captures everything on screen (passwords, messages, banking data). Only activate if comfortable with total transparency.
CHRONOBET works only with regulated operators in your country (ANJ in France, Gaming Commission in Belgium). You choose up to 2 legal sites. All illegal sites remain permanently blocked by OFFBET.
Yes. You and your trusted person have access to the complete history: request frequency, requested vs. granted durations, and reasons for any refusals. This transparency encourages dialogue and strengthens mutual trust.
SCANBET AI
Intelligent AI-powered monitoring (Alpha)
SCANBET AI uses artificial intelligence to automatically track your deposits and gaming time. Smart analysis of screenshots, 100% local processing (nothing leaves your device), automatic blocking when you exceed limits, and works with regulated operators only. Currently in alpha phase — we are looking for testers.
SCANBET AI is right for you if you gamble occasionally, want intelligent automated monitoring, and have a PGSI score between 3-8. It is NOT suited if you have tried to stop multiple times, have debts, or PGSI score ≥9. In those cases, you need OFFBET ESSENTIAL (total abstinence).
Never. SCANBET AI operates with a zero-knowledge architecture: zero transfer (screenshots never leave your device), local analysis (AI runs at your OS level), no operator connection, and GDPR-compliant privacy-by-design architecture. Your passwords, messages, and banking details remain strictly confidential.
SCANBET AI calculates limits in 3 steps: practice assessment (PGSI questionnaire), financial calibration (income and budget questions), and personalized limits locked for 7 days. You can request a review with an OFFBET coach or have a professional validate them.
After 7 days, SCANBET AI analyzes your behavior. Unlocked limits (responsible behavior detected) can be increased or decreased. Locked limits (at-risk behavior detected) can only be decreased. You can request a modification each week.
Current accuracy is approximately 90-95%. Preventive blocking is at 99.8% reliability and the limits system is operational. Transaction recognition is at 91% and active time calculation is being calibrated. The algorithm continuously improves.
SCANBET AI automatically triggers OFFBET blocking across the entire legal market. Impossible to bypass without a PIN code. You must wait for the next period (start of the following week).
Yes. SCANBET AI includes a predictive analysis engine that alerts you when drifts are detected: consumption ≥80% of limits over 4 weeks, recurring deactivation attempts, or behavioral patterns evolving toward pathological criteria. These signals suggest transitioning to OFFBET ESSENTIAL.
We are looking for 50-100 testers. Benefits: free early access, priority support, direct product impact. Commitment: report anomalies, participate in follow-up interviews (15-30 min), and tolerate system imperfections.
Roadmap: Alpha phase (current, 50-100 testers), Beta phase (500-1,000 users, stabilization), and commercial launch (public availability after full validation). SCANBET AI is not yet available for pre-order in the Renaissance Pack.
General
Support, account & billing
Yes, our support is 100% human. We respond within the day. A real human answers you with care and patience. If you have a technical issue, we take the time to verify everything via phone, live chat, or screen sharing.